Privacy Policy

1 Introduction

Welcome to SALEEN MJK LLC ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.smjkllc.com (the "Website"), use our contact center services, digital marketing services, or engage with us in any other way.

2 Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you express interest in our services, contact us, or otherwise interact with our Website. This includes:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, job title, industry, business size
• Communication Data: Messages, inquiries, and feedback submitted through contact forms, email, or phone calls
• Account Information: Username, password, and account preferences (if applicable)
• Payment Information: Billing address, credit card numbers, and banking details (processed through secure third-party payment processors)

2.2 Information Collected Automatically

When you visit our Website, we automatically collect certain information about your device and browsing activity:

• Device Data: IP address, browser type and version, operating system, device type, screen resolution
• Usage Data: Pages visited, time spent on pages, click patterns, referring URLs, exit pages
• Location Data: General geographic location based on IP address
• Cookies & Tracking: Information collected via cookies, web beacons, pixels, and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third-party sources including:

• Business partners and marketing platforms
• Social media networks (when you interact with our social profiles)
• Analytics providers (Google Analytics, etc.)
• Advertising networks and platforms
• Publicly available databases and directories

3 How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, operate, and maintain our contact center and digital marketing services
• Communication: To respond to inquiries, send service updates, and provide customer support
• Marketing: To send promotional communications, newsletters, and information about our services (with your consent)
• Analytics: To analyze website usage, measure marketing campaign performance, and improve our services
• Personalization: To tailor your experience on our Website and deliver relevant content
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations
• Security: To detect, prevent, and address fraud, security breaches, and technical issues
• Business Operations: For internal administration, billing, auditing, and record-keeping

4 How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing, email delivery, CRM systems)
• Business Partners: With trusted partners for joint marketing campaigns or co-branded services
• Legal Requirements: When required by law, subpoena, court order, or governmental regulation
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets
• Protection of Rights: To protect the rights, property, or safety of SALEEN MJK LLC, our clients, or others
• With Your Consent: For any other purpose disclosed to you at the time of collection or with your consent

5 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activity. Types of cookies we use include:

• Essential Cookies: Required for the Website to function properly (session management, security)
• Analytics Cookies: Help us understand how visitors interact with our Website (Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance (Google Ads, Facebook Pixel)
• Preference Cookies: Remember your settings and preferences for a better experience

You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

6 Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive data
• Regular security assessments and vulnerability testing
• Access controls and employee training on data handling
• Secure data centers with physical security measures
• PCI-DSS compliant payment processing

7 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• For the duration of our business relationship
• As required by applicable laws and regulations
• To resolve disputes and enforce our agreements
• For legitimate business purposes such as analytics and record-keeping

When your information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

8 Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Restriction: Request that we limit the processing of your information
• Objection: Object to certain processing activities

To exercise any of these rights, please contact us at sharoonjavedkhan@smjkllc.com. We will respond to your request within 30 days.

9 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your CCPA rights

To submit a CCPA request, please contact us at sharoonjavedkhan@smjkllc.com or call +1 (917) 795-6098.

10 Children's Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at sharoonjavedkhan@smjkllc.com and we will take steps to remove that information.

11 Third-Party Links

Our Website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to information collected by SALEEN MJK LLC.

12 Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page with an updated "Last Updated" date. We encourage you to review this page periodically. Your continued use of the Website and services after any modifications constitutes your acceptance of the updated Privacy Policy.